[sgoss53080]

I get the following message everytime I open Word: Word cannot open the
exisitng file. (Normal)

I have tried everything to get rid of it and I can't! It also tries to save
the file (Normal) When I close Word but gives me another error message saying
it can't save the file as it is in use???? HELP
--
sgoss53080

[garfield-n-odie [MVP]]

If you're using Symantec/Norton AntiVirus, try disabling the Office
Plugin that comes with it (but don't disable Norton AutoProtect). See
http://support.microsoft.com/?kbid=329820 "How to use Office programs
with the Norton AntiVirus Office plug-in" for more information.

sgoss53080 wrote:

I get the following message everytime I open Word: Word cannot open the
exisitng file. (Normal)

I have tried everything to get rid of it and I can't! It also tries to save
the file (Normal) When I close Word but gives me another error message saying
it can't save the file as it is in use???? HELP

[Mary]

You can also close word and find & delete the normal.dot file. It will be
recreated clean when you reopen word.

"sgoss53080" wrote:

I get the following message everytime I open Word: Word cannot open the
exisitng file. (Normal)

I have tried everything to get rid of it and I can't! It also tries to save
the file (Normal) When I close Word but gives me another error message saying
it can't save the file as it is in use???? HELP
--
sgoss53080

[Graham Mayor]

This is not a good idea - ALWAYS RENAME the normal template to retain access
to the many configurations it may contain. In any case it probably won't fix
the problem - see http://www.gmayor.com/what_to_do_when_word_crashes.htm
with relation to orpahn temporary files.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Mary wrote:
You can also close word and find & delete the normal.dot file. It
will be recreated clean when you reopen word.

"sgoss53080" wrote:

I get the following message everytime I open Word: Word cannot open
the exisitng file. (Normal)

I have tried everything to get rid of it and I can't! It also tries
to save the file (Normal) When I close Word but gives me another
error message saying it can't save the file as it is in use???? HELP
--
sgoss53080