I work in some older Word documents that often have a quotation mark that is
straight up and down like this ". However, when I am actually typing in the
document now and hit the shift quotation key, I get curved quotation marks
like these €œ €�. How do I reassign the type of quotation mark I want to
appear when using that key? Someone did this for me before and I have
forgotten the steps.

Thanks!
Val